So in summary, buy from them at your own risk. Fan of the Mint Pineapple Boutique Mainstreamed, but the clothing is out of this world soft, modern. I was absolutely shocked that the Mint would appoint someone as discourteous and contemptuous of customers to handle (perfectly valid) complaints. I asked her: "Do you expect me to continue buying from you after treating me like this?" and put down the phone. It was a startling example of how NOT to treat a customer.
She basically tried to shout me down, an appalling display of foul customer service. If you can't afford to spend 2,000 on a coin to buy a key date in a high grade, then purchase common coins in the finest grades you can afford. And no, their technicians are not interested in getting it back to see what went wrong. According to many experts, the best type of investment coins are rarer, key date coins issued by the United States, in the best grade you can afford. I contacted the Mint about having it replaced, and instead received a phone call from a strident woman who talked over me, insisting that because this had "never happened before" it.
There is no air leak and no damage to the blister pack, so there must be a metallurgical flaw in the coin.
However I recently noticed that one of them had completely lost its colour, going from a coppery to a nickel colour. The coins are sealed in special air-tight blister packs. I bought eight Commemorative $5 Coins from the Mint in 1994.
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